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It is important to anticipate emotional reactions in management of change and to understand likely behavioural concerns and responses, so you can:
Critical Change Management Point
So as to dispel fears of change, its essential to develop a strong foundation of trust and understanding (engagement) from which to successfully build.
What is Strategic Change Management?
Change Management is the facilitated process of determining and implementing strategic plans . . .
Be aware of emotional based forces that seek to obstruct change, particularly where change necessitates changing individuals’ working practices, which can result in emotional rather than logical responses.